Highly rated Sydney Car Broker on google reviews

  • I was really pleased with service Car Helper provided. James got me a good price from a very helpful dealership and also recommended a finance broker who also did a really good job. All up James saved me a ton of time, took the hassle out of finding a good deal, and saved me thousands of dollars. I’m very happy to recommend James and Car Helper.

    David Reidy Avatar David Reidy

    Great experience - we got a fantastic price and so much easier than having to negotiate directly. Highly recommended.

    Belinda Renshaw Avatar Belinda Renshaw
  • I was very impressed with the courteous, efficient and no-fuss approach offered by James. The price of our new vehicle was a substantial saving on the retail driveaway price and I would happily use James's company again and refer our friends to him.

    Andrew Avatar Andrew

    Excellent experience. James was able to source a far better deal than I was able to achieve. Prior to sourcing a deal, I was impressed with his knowledge of the market and advice he provided to sell my existing car. I will not hesitate to give James a call in the future.

    Chris Hargraves Avatar Chris Hargraves
  • I recently wanted to purchase a vehicle for my business and had no idea where to even start. Luckily James came to the rescue and helped me make my decision within minutes. The Mazda 3 that he found for me was so much cheaper than I could have found anywhere else. As well as all of his work behind the scenes, James also surrounds himself with the best people to help get the final deal done. I can’t recommend James enough, and he makes the whole process so simple! Bobby

    Bobby Walia (MODERN GOLF) Avatar Bobby Walia (MODERN GOLF)

    One phrase "James is your guy". If you are time poor, connect with James. He found my car within days despite covid doing its best to hinder car supplies. His service is second to none, professional, prompt, great communication. Working on the frontline in health he saved me time and $$$$. Can't recommend him enough

    Davor Gagulic Avatar Davor Gagulic
  • My husband and I just bought the new Mazda CX30 through James and we couldn’t recommend him highly enough! We were dreading the process and when a friend recommend we reach out to James for assistance we jumped at the chance. We are so glad we did because James made the whole process so easy and seamless from start to finish! He was prompt and efficient, worked around our schedule, talked us through all the options and there was really nothing he couldn’t handle. If you’re looking to buy a car and don’t know where to start, James is your man!

    Josie Senoga Avatar Josie Senoga

    Very positive experience with James. Didn't have the hassle of dealing with car salespeople and saved several thousand dollars as well. Professional, courteous and knowledgeable customer service. Highly recommended

    Stephen Bruce Avatar Stephen Bruce

How it works

3 simple steps to buy a discounted new car easily


Get in touch

Get in touch using the enquiry form, and I’ll call you for a chat to confirm details. These include the model grade, colour and any accessories you need. Then, I’ll tell you the discount I will be able to achieve. If you’re happy with that, I will send you an invoice for my $165.00 service fee. While I’m working on the best deal for your new car, I can also obtain valuations for the trade-in or sale of your old car. I can also connect you with my awesome partner car finance broker for a quote.


Accept the winning offer

I’ll call you when the tender is complete with the best offer to supply your new car. I’m sure you’ll be thrilled with the final discount. Every quote is ‘on the road’ and ‘drive-away’ so there’s no more to pay - to me or to the dealer. If you accept an offer, I will ask the winning supplier to contact you on the phone. They will also email you the contract, to arrange the purchase of your car at the quoted discount price. Yes, your very first chat with a car dealer person, and it’s to accept an amazing offer!


Take delivery

Every car I source comes with free Sydney metropolitan home-delivery, for maximum convenience. But you’re welcome to take delivery at a dealer showroom if you prefer. If the winning offer is from a dealership a bit further away, don’t worry, you won’t have to go back there for servicing or warranty. You can go to your local dealer 🙂

Why choose Car Helper as your car broker?

The average 'car broker' is a call centre full of salesmen. I'm an independent car buyers’ agent


I'm not a car salesman

Hey, James Whitbourn here, founder of carhelper.com.au. I started the business in 2016 coming from a background as a motoring journalist (Wheels magazine). I'm also a car enthusiast and I actually enjoy buying and selling cars. The car dealership experience can be pretty old-school and lots of people dread it. I knew there could be an easier, more enjoyable way. Car brokers, with their network of car dealer fleet suppliers were a great concept. But they’re typically staffed with car salesmen and use car-dealer techniques to 'close deals'... My difference is I’m not a car salesman, I’m an independent car buyers’ advocate. My clients engage me to work for them to achieve a hassle-free purchase and a great deal. Plus, some top advice along the way.


I am totally up front

I’m transparent about how my car broker service works, the discounts that are possible, and the cost. My service costs $165.00. That's for me to personally negotiate the best deal on a new car on your behalf. That's all you'll pay me, ever. Like every car or finance broker, I am also paid a fee by the supplier for referring your business to them. This happens after you have taken delivery of your new car. If you’re not sure whether it’s worth spending the $165, it’s okay to ask. I’ll tell you up front how much we’re likely to get off the price of your chosen model. In the majority of cases, it’s a genuine saving in the thousands. But if the benefit of using a broker is minimal for a particular model, I will happily tell you that, too.


Save at every step

Including the discount on your new car, there are savings at four steps in the purchase. I’ll make sure you pocket every one of them. So, unlike, some alternative services, I won't secure you a great deal on the car and then sting you on the finance or try and up-sell overpriced paint protection. My partner finance broker will compare your options from a panel of lenders, looking past misleading monthly repayment figures and questionable interest rates to laser in on minimising your total loan cost. My higher trade-in values always come as a big bonus. Then there's the biggest saving. As the only car broker with the experience and perspective of a motoring journalist and car enthusiast, I'll help you avoid models with reliability, running-cost or resale question marks.

As seen on


Common Questions

Who or what is Car Helper?

Carhelper is a Sydney Car Broker that lets NSW customers easily buy a discounted new car over the phone & email, without dealing with any salesmen (such as the ones you’d find prowling a new car showroom or taking calls in the offices of the average car brokers.) When you contact carhelper you’ll work with me instead – James Whitbourn – founder, independent new-car buyers’ agent and former car reviewer for motoring titles such as Wheels Magazine.

How does a car broker get me a better price?

By using a car broker such as Car Helper, you can buy a new car from a dealer’s ‘fleet sales’ department. This is the part of the business that supplies cars for company and government fleets. Rather than being profit-focused like showroom salesmen, fleet sales managers aim to sell a high volume of vehicles. They do this by offering attractive pricing. On top of that, because multiple fleet departments are in competition to supply your new car, a great deal is guaranteed.

How much does the service cost?

The Car Helper service fee is $165 – a small price to pay for the convenience and ease I bring to car-buying and the substantial savings I regularly achieve for my clients. Upon payment, I’ll request quotes from my dealership fleet network to meet the new-car brief you have given me. As a Car Helper client you will also have access to online trade in valuations. And to great rates from my car finance broker. In addition, you’ll get as much expert car advice as you need. And your new car comes with free Sydney metro home-delivery.

Why should I use a car broker?

A good car broker will save you from the time and stress of battling car salesmen just for the privilege of buying a new car at a fair price. The experience & buying power of a car broker will save you money without you having to do anything! With a car broker such as carhelper.com.au you will save on your new car. Plus, I’ll also work to maximise the trade-in value for your old car. And my partner finance broker will save you on your car loan. Finally, if you choose Car Helper, you’ll receive genuine car-buying advice rather than sales pitch.

What are your opening hours?

Car helper is open for new enquiries 24 hours a day, seven days a week. However, I work my car-sourcing magic during business hours, which are from Monday to Friday, 9.00am to 5.30pm. I aim to respond to enquiries within a few hours. For all enquiries sent after hours, you will hear from me on the next business day.

Do you source used cars?

My car broker service is for new cars only. Why? Buying used can be a terrific way to avoid the initial depreciation of a new car. However it comes with some risk and is far more time-consuming. I prefer new cars because it means I’m sourcing a known product for my customers. Products with the peace of mind of a manufacturer’s warranty.

Got a question about using my car broker service?

Maybe you want to know how soon you can get your new car, or how much I can get off the price? Ask away 😊

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